Privacy Policy

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website/Mobile Apps for online booking of doctor's appointments, test bookings, and scan bookings. We are committed to ensuring the privacy and security of your personal information. By using our website/Mobile Apps, you consent to the practices described in this Privacy Policy.
Information We Collect: a. Personal Information: When you use our website/Mobile Apps to make a booking, we may collect personal information such as your name, contact details, date of birth, medical history, and payment information. b. Usage Information: We may collect information about how you interact with our website/Mobile Apps, including your IP address, browser type, operating system, referring URLs, and pages visited. c. Cookies: We may use cookies and similar technologies to enhance your browsing experience and collect information about your preferences and activities on our website.
Use of Information: a. We may use your personal information to facilitate and manage your bookings, communicate with you, and provide you with the requested services. b. We may use your usage information to analyze trends, administer the website, improve our services, and gather demographic information for internal purposes. c. We may use cookies and similar technologies to personalize your experience, remember your preferences, and track usage patterns on our website.
Data Sharing and Disclosure: a. We may share your personal information with medical facilities, doctors, and other healthcare providers to facilitate your bookings and provide the requested services. b. We may share your personal information with third-party service providers who assist us in operating our website and delivering our services. These service providers are bound by confidentiality agreements and are only authorized to use your information for the specific purposes outlined in this Privacy Policy. c. We may disclose your personal information if required by law, court order, or government regulations, or if we believe such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Data Security: a. We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. b. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
Third-Party Websites: a. Our website may contain links to third-party websites that are not owned or controlled by us. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.
Children's Privacy: a. Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information as soon as possible.
Changes to this Privacy Policy: a. We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. Your continued use of our website after the changes constitute your acceptance of the revised Privacy Policy.
Contact Us: If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us using the contact information provided on our website.