Terms and Conditions
Welcome to XHospitals for online booking of doctor's appointments, test bookings, and scan bookings. These Terms and Conditions govern your use of our services, so please read them carefully before proceeding with any booking. By using our website and Mobile Apps and Mobile Apps and making a booking, you agree to comply with and be bound by these Terms and Conditions.
Acceptance of Terms: By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as any additional guidelines or rules that may be posted on the website.
User Responsibilities: a. You must be at least 18 years old or have the legal authority to enter into contracts to use our services. b. You are responsible for providing accurate and up-to-date personal information during the booking process. c. You agree to use the services only for lawful purposes and in compliance with all applicable laws and regulations.
Bookings and Services: a. Our website and Mobile Apps enables you to book appointments with doctors, tests, and scans at various medical facilities. b. The availability of doctors, tests, and scans is subject to change without notice. c. We do not guarantee the availability of any specific doctor, test, or scan. d. The information provided on our website and Mobile Apps regarding doctors, tests, and scans is for general informational purposes only and should not be considered as medical advice.
Booking Process: a. When booking an appointment, you will be required to provide personal information and select a preferred date and time. b. We will make reasonable efforts to confirm your booking and provide you with the necessary details push notifications. c. The actual availability of the selected date and time is subject to confirmation by the medical facility. d. If the requested appointment is not available, we will make reasonable efforts to offer alternative options.
Fees and Payments: a. Our services are free/paid to use, but doctors' fees, test fees, and scan fees are determined by the medical facilities and are payable directly to them. b. You agree to pay all applicable fees associated with the services rendered by the medical facilities. c. Payment methods and terms are determined by the medical facilities and are separate from our services.
Cancellations and Refunds: a. If you need to cancel or reschedule an appointment, you must do so within the specified cancellation period provided by the XHospitals. b. Refunds for cancellations or rescheduled appointments are subject to the policies of XHospitals.
Privacy and Data Security: a. We are committed to protecting your privacy and maintaining the security of your personal information. Please refer to our Privacy Policy for more details.
Intellectual Property: a. All content, including but not limited to text, images, logos, and trademarks, displayed on our website and Mobile Apps is the property of their respective owners and protected by intellectual property laws. b. You may not use, reproduce, modify, distribute, or display any copyrighted materials without prior written consent from the owner.
Limitation of Liability: a. We strive to provide accurate and reliable information, but we do not guarantee the completeness, accuracy, or timeliness of the information provided on our website and Mobile Apps. b. We are not responsible for any errors, omissions, or inaccuracies in the information displayed on our website and Mobile Apps. c. In no event shall we be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use our services.
Modification of Terms: We reserve the right to modify these Terms and Conditions at any time without prior notice.